Review one business problem
For an owner or small team that knows something needs to change, but wants help deciding where to start.
What you receive
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A short written assessment of the question we agreed to investigate.
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The practical options, their trade-offs and the information still missing.
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A recommended priority and a proposal for a defined next piece of work, including its scope and indicative cost.
What we look at
One offer, customer journey or working process. For example: how to explain a service, what happens after an enquiry, or why booking and administration take too much time.
Bring what you already have: a website, example messages, a process description or a few notes. We agree any further information needed before the review starts.
A conversation before a quote
Send a few lines about the problem. Joe will reply to clarify the question and arrange a conversation if useful. This initial discussion establishes whether the review is a sensible fit; investigation starts only after you accept a quote.
A fixed fee and date for the agreed question
The fee depends on what we need to examine and who needs to be involved. Before you commit, the written quote names the question, deliverables, information needed, fixed fee and delivery date.
After the review
We discuss the assessment with you. You can use it yourself, ask another provider to act on it or commission Mavie for the next piece of work. Implementation and continuing support are agreed separately.